Shipping Made Simple — independent freight forwarding from New Delhi sales@smseaindia.com +91 99992 75268 WhatsApp
Containers stacked in a port yard
Service 03

Custom Clearance

Custom clearance is a necessary step in the timely delivery of every export and import shipment.

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All cargo typesEntries prepared against the correct classification and supporting documents.
Both sides of the moveExport clearance at origin and import clearance at destination, coordinated.
Queries answered fastWhen customs raises a query, someone who knows the shipment replies.
What we do

Customs clearance for import and export

Custom clearance is a necessary step in the timely delivery of every export and import shipment. It is also where most delays are created, and where most of them can be avoided. We treat the paperwork as part of the shipment rather than as an afterthought.

Getting the classification and the declared value right the first time costs nothing. Correcting them later costs time, demurrage and often duty. That is the whole argument for having the entry prepared by the same team that booked the freight.

What it covers

Included in every custom clearance job

01

All cargo types

Whatever the commodity, the entry is prepared against the correct classification and the supporting documents it actually requires.

02

Both sides of the move

Export clearance at origin and import clearance at destination, coordinated so the two do not contradict each other.

03

Classification and valuation

Getting the HS code and declared value right the first time, because a correction later costs time and money.

04

Queries answered fast

When customs raises a query, someone who knows the shipment responds — not a call centre.

Worth knowing

Why shippers choose custom clearance

01

Fewer holds and fewer queries

A clean, consistent entry with the right supporting documents is the single best defence against a hold.

02

Correct classification from the start

The HS code drives the duty rate and any restrictions, so it is worth getting right before the goods sail.

03

No gap between broker and forwarder

One team means the entry matches the bill of lading and the invoice, because the same people prepared all three.

04

Demurrage avoided, not explained

Containers sitting at the port accrue charges daily. Keeping the entry moving is cheaper than any claim.

05

Valuation handled properly

Declared value has to stand up to scrutiny. We will tell you what supports it before it is filed.

06

One accountable contact

When a query lands, you speak to the person who knows the shipment, not a queue.

Frequently asked

Questions we get about custom clearance

Which documents do you need from me?

Commercial invoice, packing list, and the transport document, plus any licences or certificates the commodity requires. We will tell you exactly what applies to your goods before the shipment moves.

What decides how much duty I pay?

The HS classification, the declared value and the country of origin, plus any trade agreement that applies. Get those three right and the duty figure follows.

What happens if customs raises a query?

We respond with the supporting evidence and keep you informed. Because we hold the whole file, the answer usually goes back the same day.

Can you clear cargo another forwarder shipped?

Yes. Customs clearance can be arranged on its own, without the freight leg being ours.

How long does clearance take?

Often a matter of hours when the documents are in order, and considerably longer when they are not. That is why we prepare them alongside the booking.

Not sure this is the right mode?

Tell us the cargo. We will tell you how it should move.

If another service fits it better we will say so — including when the answer is that you do not need us at all.