Shipping Made Simple — independent freight forwarding from New Delhi sales@smseaindia.com +91 99992 75268 WhatsApp
Freight truck on the road
Service 07

Door to Door

For customers who need cargo sent directly, we offer door-to-door delivery.

Get a quote
One accountable teamNo handover between a forwarder, a broker and a trucker.
Customs in the middleClearance handled inside the same job, so the cargo does not stop.
Proof of delivery back to youFinal-leg transport to the consignee address, confirmed.
What we do

Door-to-door delivery, collection to consignee

For customers who need cargo sent directly, we offer door-to-door delivery. The shipment is collected at the shipper’s gate and delivered to the consignee’s door, with one team accountable for every leg in between — including the customs entry that usually sits awkwardly between two providers.

Most delays on a door-to-door move happen at the handovers. Removing the handovers is the point of the service.

What it covers

Included in every door to door job

01

One accountable team

No handover between a forwarder, a broker and a trucker. One party owns the shipment end to end.

02

Collection at origin

Pickup arranged from the factory or warehouse, packed and documented for the mode it is travelling.

03

Customs in the middle

Clearance handled inside the same job, so the cargo does not stop while two providers wait for each other.

04

Final-leg delivery

Domestic transport at destination to the consignee's address, with proof of delivery back to you.

Worth knowing

Why shippers choose door to door

01

Nothing falls between vendors

One party owns the shipment end to end, so there is no gap for it to stop in.

02

A single price for the whole move

Collection, freight, clearance and delivery quoted together rather than assembled afterwards.

03

Customs does not become a pause

The entry is prepared by the same team that booked the freight, so the two never wait on each other.

04

One person to ask

Status comes from the people handling it, not from three different providers with three views.

05

Packed for the mode it travels

Collection, packing and documentation are matched to the routing from the start.

06

Delivery confirmed, not assumed

Proof of delivery comes back to you as part of the job.

Frequently asked

Questions we get about door to door

Does door to door include customs?

Yes. Export and import clearance are part of the job, which is what stops the shipment pausing between providers.

Can you collect from my supplier directly?

Yes — pickup is arranged from the factory or warehouse, and the cargo is packed and documented for the mode it is travelling.

Is it more expensive than arranging the legs myself?

Not usually, once you count the time spent coordinating and the cost of the delays that handovers create. We will quote both ways if you want to compare.

Which incoterm does this suit?

It works with most, but DDP and DAP are the usual fit. If you are not sure which applies, tell us who is paying duty and we will work it out with you.

Can I track the shipment?

You get updates at each stage from the person handling the file, including confirmation once it is delivered.

Not sure this is the right mode?

Tell us the cargo. We will tell you how it should move.

If another service fits it better we will say so — including when the answer is that you do not need us at all.